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MBA & Associates Ltd professional goal is improving, safely and carefully, the preparedness and business performance improvement of small to large enterprises wanting to leverage electronic commerce, improve business processes, and capture knowledge through:
Latest News
|  | June 2009 Appointed as the Business Analysis Lead Consultant for TalentPoint in New Zealand |
| | May 2009 Won short contract with Queensland Transport reviewing the Records Unit assessing their functioning for ways of improving efficiencies, etc. with the final output recommending whether repositioning might deliver wider information benefits. |
| | May 2009 Held introductory meeting with Miss Nayana Amatya under the auspices of the Australian Government’s AusAid Leadership Development Program. Miss Amatya won a scholarship from AusAid being recognised as a future leader of her country of Nepal. She is undertaking a double major Masters degree in eCommerce and Information Systems and after searching out possible mentors, expressed an interest in completing an internship with MBA & Associates Ltd. |
| | May 2009 Received certification as a Certified eCommerce Consultant (CEC) - After a portfolio review of your good faith submission of excellent credentials, college education, graduate training, qualifications, distinctions, and management consulting experience, The Board of Standards of the Certified E-Commerce Consultants™ has determined that you are qualified for the CEC™ Certification. |
| | May 2009 Reinvited to volunteer to perform as a mentorin the Griffith University Industry Mentoring Program |
| | April 2009 Lauched Performance Improvement blog www.e-performanceimprovement.com |
| | February 2009 For Aurora Energy Investigate and prioritise the areas where the most significant gaps may be found in the processes for the new customer care and billing system |
| | December 2008 Provide Business Process Management Framework for the IT Service Management business processes of configuration, release, incident, and change management for Queensland Transport |
| | December 2008 For Intellectual Property Australia identify core recommendations of “What the future looks like” including the transfer of manually oriented transactions into an online portal |
| | June 2008 Complete an end-to-end Future State process model for Intouch encompassing Healthcare, supply chain and additional processes from the basis of the Future State processes |
| | December 2007 Confirmed as Queensland and Northern Territory partner for Open Source Australia (OSA) |
| | November 2007 Retained by Wesfarmers Resources to streamline business processes and business rules for finance and accounting reporting for one of three mines and the overall Wesfarmers Coal month-end reporting |
| | November 2007 Confirmed with Managing Director of InTouch the next phase of their business process framework commencing in January 2008. Completed scoping proposal for business process improvement for finance & accounting for Wesfarmers Coal and completed AS IS process model; |
| | September/October 2007 undertook study in Italy of eGovernment landscape; |
| | May 2007 Confirmed as IBM partner that influences recommendations and decisions related to enterprise solutions; |
| | April 2007 For InTouch analyse provided documents to identify possible process components and business rules for Healthcare and Supply Chain; interview all key stakeholders and document findings; develop and confirm with stakeholders through workshops and one-to-one meetings an end-to-end AS IS processes for each of the processes; for each process component identify the business rules that govern the execution of each process component; and streamline the AS IS processes and create a set of recommendations encompassing Customer Health Care & Supply Chain; |
| | February 2007 For Queensland Local Government & Planning, review and improve the processes relating to the system of Ministerials that are the communications to the Minister and Director-General from external sources; |
| | October 2006 Establish Capacity-to-Pay business process for Federal Child Support Agency; undertake coaching of senior managers responsible for Business Improvement & Innovation and Business Analysis; and develop a portfolio of training and development modules addressing business process analysis & design, project & risk management, and change & knowledge management; |
| | September 2006 Undertake process improvement training for the ATO's Professional Excellence Branch; |
| | August 2006 Performing process analysis and establishment of AS IS & TO BE business processes leading to a new Global Consular Management system for the Department of Foereign Affairs & Trade to assist Australians and other Commonwealth citizens in distress; |
| | June 2006 Joining ATO to provide leadership of developing a business process framework for the Serious Non Compliance business line focusing specifically on Project Wickenby; |
| | February 2006 For Queensland Child Safety, review the ISC governance process, map steering committee administration processes, and generate advisory paper with recommendations; and develop a draft Enterprise Architecture 2006-2010 roadmap aligned with Queensland whole of Government Enterprise Architecture. |
| | February 2006 Returning to Brisbane City Council to convert his Visio 2003 based workflow process maps to Hummingbird eDRMS that will automate the asset creation process as it applies to telecommunications network infrastucture; |
| | January 2006 Became a member of Knowledge Management Professional Society (KMPro) given the close corelation between acheiving process improvement and capturing knowledge; |
| | October 2005 Retained by Queensland Police as a Process Re-engineering Specialist to research and design the requirements for a Governance & Process Management framework for the Public Safety Network; |
| | May 2005 Retained by Brisbane City Council to analyse & re-engineer WAN & LAN network cabling business processes including those to telecommunications carriers to create an end-to-end process, Service Customer Initiation-to-Deployment; Align with Network Infrastructure Framework & ITIL framework; |
| | February 2005 Retained by Logan City Council to assess the business needs for an Asset Management & Maintenance system, visit adjacent local governments in soth-east Queensland to assess their Asset Management & Maintenance positions, identify measurable benefits for such a system, process map the key areas of infrastructure within City Works, Logan Water, & Community Services, and to complete a Request for Tender to go out to the market; |
| | October 2004 Retained again by the CorpTech business unit of Queensland Treasury to provide specialist expertise in process analysis and re-engineering; review the expenses & procurement processes for whole of Queensland government; and gather requirements enabling a whole of government template to be developed within SAP; |
| | July 2004 Retained by Zelow's Travelgoods & Handbags to process map the business processes related to their distribution operations with a view to replace existing systems at head office and throughout the branch network; |
| | July 2004 Appointed to Consultants Panel Brisbane City Council to provide specialist expertise in business analysis & planning, process analysis and re-engineering, and project management; |
| | June 2004 Retained by the CorpTech business unit of Queensland Treasury to provide specialist expertise in process analysis and re-engineering; review finance business requirements and business processes for “whole of government” shared services initiative; and Identify gaps in business requirements and process maps, and recommended principles of process approach, glossary, and metadata; |
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