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Performance Improvement

Performance Improvement

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MBA & Associates Ltd

1/10 Oxlade Drive
New Farm
Brisbane QLD 4005
Australia
Fax: +61 7 3358 6758

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MBA & Associates Ltd. : Performance Improvement
Inland Revenue Department (IRD) PDF Print E-mail
Written by Administrator   
Wellington, New Zealand (1996)



Understanding Business


MBA & Associates (MBA) and other internal staff and external consultants engaged IRD's senior managers in structured discussions to understand the real drivers and obstacles to change within their respective divisions and branches. Developing 'plain English' business outcomes, the exercise created an informed and trusted information platform for the remainder of the project.

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Telecom New Zealand Ltd PDF Print E-mail
Written by Administrator   

Win Wide Area Network from Competitor

Wellington New Zealand (1996/7)

Understanding Business


MBA was selected by Telecom to lead this project based on its understanding of the business of the Inland Revenue Department (IRD). MBA had been part of the IT strategy development team at IRD and specifically had led the development of the electronic commerce strategy. The electronic commerce strategy had been based on identified business drivers such as delivering consistent high-quality information and lowering the costs of compliance with business tax regulations.

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Bank of New Zealand PDF Print E-mail
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BNZ Global Telecommunications Modernisation Implementation

Wellington, Sydney, London, New York, Tokyo, Singapore, & Fiji (1986/8)

Objective

  • Establish a profile of telecommunications assets and usage showing what do we have, why, is it useful, does it lower internal costs, and does it improve customer service?
  • Bring the global telecommunications environment of BNZ under control.
  • Use telecommunications to contribute to a lowering of the several costs of doing business.
  • Implement rationalisation measures where appropriate domestically and in overseas locations in Fiji, Australia (offered the greatest potential for BNZ based on trade between New Zealand and Australia), Singapore, Hong Kong, London, New York, & Los Angeles.
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Brisbane City Council PDF Print E-mail
Written by Administrator   

eBrisbane Electronic Commerce Strategy

Brisbane, Australia (1998/9)

Understanding Business


MBA & Associates (MBA) engaged Council's senior managers in discussions both to verify the published corporate plan, and to better understand the real drivers and obstacles to change within their respective divisions and branches. By revalidating the links between corporate objectives, corporate targets and key business processes, and developing 'plain English' business outcomes, MBA created an informed and trusted information platform for the remainder of the project.

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Absolutely Stylishly Wellington PDF Print E-mail
Written by Administrator   
Wellington, New Zealand (1999)

Absolutely Stylishly Wellington

Understanding Business

The mayor and council of Wellington had commissioned Professor Howard Frederick, principal author of the New Zealand government policy on knowledge management, to advise them on what the Council should be doing by way of electronic commerce to advance Wellington’s economic development. Professor Frederick proposed the idea of an Electronic Trading Cluster - a virtual cluster, an electronic trading community, unified in its promotion of that unique Wellington "je ne sais quoi" of flair and style.

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